Returns & Refunds

Returns & Refunds

At Royal Steps Malta, we want you to be satisfied with your purchase.

If you have an issue with your order or would like to request a return, please contact us at hirondinavicente@hotmail.com before sending anything back.

Return Requests

Please contact us with your order number and explain the reason for your return request.

Items should be returned in their original condition and packaging, where applicable.

Refunds

Once your returned item has been received and inspected, we will inform you whether your refund has been approved.

If approved, the refund will be processed using the original payment method.

Exchanges

If you would like to exchange an item, please contact our customer support team to discuss the available options.

Contact Us

For any questions regarding returns or refunds, please contact:

hirondinavicente@hotmail.com

Royal Steps Malta

Step into your style.